Discover Timeless Trails

1. Agreement to Terms

By accessing and using Timeless Trails services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Service Description

Timeless Trails provides guided hiking and outdoor adventure services. All activities are conducted with professional guides and appropriate safety measures.

3. Participant Requirements

Participants must be in reasonable physical condition and disclose any medical conditions that may affect their ability to participate safely in outdoor activities.

4. Safety and Liability

While we maintain high safety standards, outdoor activities involve inherent risks. Participants acknowledge these risks and agree to follow all guide instructions.

5. Cancellation Policy

Cancellations made 48 hours or more in advance receive full refunds. Weather-related cancellations are rescheduled at no additional cost.

6. Equipment and Gear

We provide professional-grade equipment for all tours. Participants are responsible for any damage to equipment due to misuse or negligence.

7. Photography and Media

We may take photographs during tours for promotional purposes. Participants who prefer not to be photographed should inform their guide.

8. Modifications to Terms

These terms may be updated periodically. Continued use of our services constitutes acceptance of any modifications.

1. Information We Collect

We collect personal information you provide when booking tours, including name, contact information, emergency contacts, and relevant medical information for safety purposes.

2. How We Use Your Information

Your information is used to provide our services, ensure your safety during activities, communicate about bookings, and improve our offerings.

3. Information Sharing

We do not sell or rent your personal information. We may share information with emergency services if required for your safety during outdoor activities.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Communication Preferences

You may opt out of promotional communications at any time. Safety-related communications cannot be opted out of for active bookings.

6. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations.

7. Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

8. Contact Information

For privacy-related questions or concerns, please contact our privacy team through our main contact channels.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and accessibility features.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Functional Cookies: Remember your preferences and provide enhanced features.

3. Third-Party Cookies

We may use third-party services that place cookies on your device, such as analytics providers and social media platforms.

4. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Cookie Duration

Some cookies are deleted when you close your browser (session cookies), while others remain for a specified period (persistent cookies).

6. Updates to Cookie Policy

We may update this cookie policy to reflect changes in technology or regulations. Please review periodically.

7. Contact Us

If you have questions about our use of cookies, please contact us through our website contact form.